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Monday, September 25, 2023

On the Homefront: Traveling by Train from Lamy, NM, to Pittsburgh, PA, and Back - Is It Worth It?

My husband standing in front of the cute little Lamy Train Depot on a beautiful late summer day.

I moved to New Mexico in November 2019, and have not been away from the Santa Fe/Albuquerque area until just recently, mostly due to the pandemic.  This year I decided it was finally time to travel back east to visit my family, whom I had not seen for at least five years!  My siblings and I chose Labor Day for our little reunion.  However, I am still reluctant to travel by plane as I find airports less and less appealing as I get older, so I decided to give train travel a try.  I had never been on an overnight train trip before but have always been intrigued by the idea, so I figured it was finally time.  And what did I think of the experience?  Read on and find out!

The closest train station to Santa Fe is in Lamy, New Mexico, which is a tiny little town with a tiny little station.  My trip would take me from Lamy to Chicago's Union Station, where I would get a connector train from Chicago to Pittsburgh's Union Station, the closest train station to the town where I grew up.  Amtrak has a website where you can create your own travel schedule and pay online, so I gave it a try.  Our neighbors, who had just traveled by train to Chicago to visit family and had a positive experience, told me to make my reservations as soon as possible if I wanted to get a roomette like they did (small room with two fold-out beds and no bathroom, as opposed to coach, which is just a seat on the train, or a room, which has at least two beds plus a bathroom).  I tried to make my reservations six months in advance but the website would not let me make round-trip reservations from Lamy to Pittsburgh, only from Albuquerque to Pittsburgh, so I waited another month and tried again.  I kept running into this problem until two months before my trip, when suddenly I could make the reservations I wanted.

It took me about half a day to arrange a schedule because by this time roomettes were in short supply.  I originally planned to spend five days with my family and had to extend it to ten just to get a roomette for each of the four legs of my trip (Lamy to Chicago, Chicago the Pittsburgh, Pittsburgh to Chicago, Chicago to Lamy).  Fortunately my time was flexible enough to allow for this.  When I finally had a schedule that worked for me, I went to checkout to pay for my tickets.  I was asked if I wanted trip insurance and chose to buy it as I had never traveled by train and did not know how reliable it would be.  Unfortunately, when I went to finish and pay, my credit card would not work.  Concerned that my card was somehow compromised, I called the credit card company, only to be told that the transaction had never even come through at their end.

My next step was to call Amtrak, which took forever as with most customer service calls.  After almost an hour I finally got a representative.  She also could not get my transaction to go through, so she started over and was successful in getting the tickets I wanted, but she had to omit the trip insurance, telling me that I had to call their insurance company and set that up as a separate payment.  This was luckily relatively easy to do, but apparently it was because of trying to add the trip insurance when paying online that my transaction was unsuccessful.  So tip number one - if you try to buy a ticket with trip insurance online and it does not work, try omitting the trip insurance and buying the ticket only.  If you still want trip insurance you will have to call customer service for the number of the insurance company, so be prepared to wait on the phone until the Amtrak representative can get to you.

The great thing about train travel is that there is no long wait through security to get on the train, but if you are at a small station like I was be prepared to board very quickly as you will literally only have a couple of minutes before the train pulls out again.  Another great thing is that the luggage limit on trains is very generous - two bags weighing 50 pounds each plus two bags weighing 25 pounds each per person! - but be aware that you may have to lug all of these bags up a very steep and narrow flight of stairs if you have a second level room.  The car attendant will help you if they can, but that climb is still a challenge with a bulky bag.

The day finally arrived for my trip and my husband drove me to the Lamy Train Depot.  I loved the cute little station, but Amtrak recently decided to change the full-time station master to a part-time one.  Since I was leaving on a weekday, this meant that the station waiting room was closed, so everyone was forced to sit outside with no access to a restroom, except for some port-a-johns in a nearby little park (the weather was hot and sunny, but there is a shady covered seating area).  Also, there are two restaurants in the town, but both are closed on weekdays until the holidays (we did know that so we ate before we left).  I returned on a Saturday and the very nice waiting room was open, so I think more people travel by train on the weekends (at least one of the restaurants was open as well, and my husband had lunch there as he waited for my train to arrive).

The daily train to Chicago pulling into the Lamy Train Depot (our knowledgeable little friend and my fellow passenger in the lower right foreground).

The station master and his wife arrived briefly about half an hour before the train arrived and the wife asked if we needed to use the rest room (we did not but it was nice of her to ask).  She also told us to check the train status on the Amtrak website to make sure the train was on time (there is free Wi-Fi at the station), because there had been times when the train was up to three hours late!  Thankfully my train was on time.  As we waited a few more passengers arrived - I was beginning to think I was the only one getting on at this station!  A cute little boy and his father, both seasoned train travelers, were among our fellow passengers, and the boy kept us entertained with his knowledge about trains.  The train finally arrived, all of the passengers quickly boarded after telling loved ones a hurried goodbye, and I was finally off on my first train trip.  As this post is getting a bit long, I will end here and continue my tale in an upcoming post.  See you on board next time!

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